Role playing is one of the most effective training methods available. Not just for sales or customer service training, it also benefits employees, management and support people. Role playing is not just practicing working with an imaginary customer out loud, but creates a very real atmosphere in a controlled environment
Benefits of roleplaying to your company:
➢ Allows a group of employees to act out work scenarios
➢ Opens communications, gives a great deal of confidence and develops camaraderie among those participating
➢ It can be used in every department by management and employees to practice business situations
➢ Role playing is the systematic building of correct habits
➢ Excellent for analyzing problems
➢ Improve selling by applying various selling solutions
➢ Excellent for improving listening skills
Contact Us for more information
Forum Theatre offers you the chance to discuss the themes and issues behind real life situations. To make, and change the outcome of the choices we make.
It is a powerful method of learning and, at once, you can see both sides of a situation. As an outsider, you witness the results of actions, be they good or bad. Then you have the chance of changing those actions. In just an hour or so of theatre, you can avoid making the mistakes that could take months or years to sort out.
Prefer video training?
➢ Need a professional crew, complete with editing facilities? No problem!
➢ Keep a record of your staff’s roleplays to refer to as you need
➢ Create a training video for your staff to use in conjunction with other training materials
Who uses us?
➢ National Police training
➢ Norwich Union
➢ Kent Police
➢ Avon & Somerset Police
➢ Thames Valley Police
➢ Pearl Assurance
➢ The Home Office